COURSE NUMBER: EWMBA 204.31A

COURSE TITLE: Operations

UNITS OF CREDIT: 2 units

INSTRUCTOR: Pnina Feldman

E-MAIL ADDRESS: feldman@haas.berkeley.edu

CLASS WEB PAGE LOCATION: bCourses

PREREQUISITE(S): None

REQUIRED READINGS: No textbook. Course reader is available via study.net. All other readings will be handed out or posted on bCourses.

BASIS FOR FINAL GRADE: Mid-course take home (10%), Littlefield assignment (10%), homework assignments (15%), class participation and contribution (15%), final exam (50%).

ABSTRACT OF COURSE'S CONTENT AND OBJECTIVES:
This course introduces students to concepts and techniques related to matching supply with demand in manufacturing and service operations. The goals are to make students conversant in the language of operations management, provide them with quantitative and qualitative tools to analyze basic operations issues and allow them to see the role of operations management in the overall strategy of the firm. The course covers topics in process and capacity analysis, inventory management, demand uncertainty, supply chain management, service operations and revenue management. In each module, students are introduced to tools for analyzing operations problems and methods of managing that aspect of operations. Students prepare cases for class discussion, analyze cases and problem sets and participate in simulations/exercises. The objective is to create as much interaction with operations issues as possible, allowing students to examine how they affect an organization's overall performance.